Joburg Advocacy Group (JAG): 2018

Thursday, 24 May 2018


The Joburg Advocacy Group (JAG) aims to empower residents in the City of Johannesburg to take action on their own behalf in matters relating to local government or service delivery, either as individuals or through residents' associations and/or civil society groups. Please note that, as a small, voluntary group, we are unable to assist with individual complaints or queries. Contact your ward councillor should you need assistance with service delivery matters. Should the city's list of ward councillors be unavailable, you can search for your councillor's contact details on the IEC's web site.

Should you need to log or follow up on a municipal query, complaint or dispute, please refer to the 'Log a Complaint' section in the sidebar for further information. 

The contact information for consumer, government and oversight agencies that may be able to help with various issues facing residents can also be found in the sidebar.

If you would like to know more about simple ways in which to become involved in working for change in the City of Joburg, there is further information in this post.

Information leaflets, submissions and other documentation produced by JAG can be accessed in the JAG Document Archive.   

All posts on this site dealing with the billing crisis are tagged 'Municipal Billing Crisis Campaign', and can be accessed from the 'Labels' section in the sidebar. 

1. Remember that the City of Joburg cannot discontinue any of your services if you have an unresolved billing complaint, query or dispute. A court order restraining it from doing so was issued on 11 December 2011. 

2. We regret to advise that the Public Protector has never released the 'comprehensive report' on the Joburg billing crisis that she personally undertook to supply to JAG four years ago (and then only after repeated requests for intervention over a period of two years prior to that). All follow-up e-mails addressed to her have been ignored. Every time we attempt to follow up on this or ask a consumer journalist to do so, the PP issues a media statement to the effect that the report will be released soon. As at the date of writing, the report has not been released and residents continue to experience on-going problems with municipal billing. 

Please see the post entitled 'New Mayor Takes Action on Billing Crisis' below. 

Wednesday, 23 May 2018


South Africans have until 31 May to make submissions either in favour of or opposing the proposed amendment to Section 25 of the Constitution of the Republic of South Africa which, if implemented, will allow for the expropriation of land without compensation.

The closing date for written submissions and requests for oral presentations is Thursday, 31 May 2018.

Enquiries and written submissions should be addressed to:
Ms Pat Jayiya
Committee Section
P.O. Box 15
Cape Town
(021) 403-3661

or hand delivered to:

W/S 091
3rd Floor
90 Plein Street
Cape Town.

Online submissions may be made on the Dear South Africa web site.

A copy of an objection made by one of our members in her private capacity is available here should you wish to refer to it.

Please make you voice heard on this very important issue.