Joburg Advocacy Group (JAG): RESIDENT ALERT: MUNICIPAL BILLING

Friday, 8 July 2016

RESIDENT ALERT: MUNICIPAL BILLING


A landmark case heard recently in Gauteng means that your municipality now has to prove your bill is correct (more here) - it can't just demand that you pay inflated and/or incorrect bills.

"The important precedent set by this case (Euphorbia (Pty) Ltd t/a Gallagher Estates v City of Johannesburg) is that, in meter disputes, it is not the consumer’s responsibility to prove that the charges billed are wrong or based on a non-functioning meter. It is rather the municipality’s responsibility to first prove that the charges are correct and/or based on a functioning meter. Once a consumer has logged a revenue-related query based on justified inferences that the billing is wrong, the burden rests on the municipality to investigate the issue, and the meter, if necessary."

This is a big step forward in dealing with the on-going problem of incorrect municipal bills in the City of Joburg.

Thanks to Schindlers Attorneys for the information.

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